Frequently Asked Questions About
Branded Merchandise
Want to know how branded merchandise can make a meaningful impact on your business? Here are answers to some frequently asked questions to help you get started.
What is branded merchandise?
Branded merchandise refers to everyday items personalised with your company logo, name, or message.
Products like tote bags, pens, or mugs serve as practical tools that keep your brand visible while
fostering a sense of familiarity and trust with your audience.
Why should I invest in branded merchandise?
Branded merchandise is a powerful marketing strategy that helps increase brand recognition while
building customer loyalty. By offering practical, durable items that your audience can use daily, you
create a long-lasting reminder of your business.
What products can be branded?
Nearly any product can be customised to showcase your brand. Popular options include eco-friendly items
like reusable bottles, corporate gifts such as personalised notebooks, and everyday essentials like
keychains or apparel.
At Promo Store, we provide a diverse range of products to suit every campaign.
How do I choose the right merchandise for my business?
When choosing merchandise, think about your target audience, the purpose of your campaign, and your
budget. For example, practical items may resonate with a business-focused audience, while trendy or
eco-conscious products appeal to younger demographics.
At Promo Store, our experts can help you select items that reflect your brand’s identity and leave a
positive impression.
Have more questions? Get in touch with our team for tailored guidance and discover how branded
merchandise can take your business to the next level.
Who is Promo Store?
We are a UK based supplier of custom printed promotional merchandise and branded gifts.
We help organisations grow brand awareness with quality products and reliable service.
What are promotional products?
These are useful items such as pens, bags, drinkware and tech accessories that carry your logo or message.
They keep your brand in view every day.
What are the advantages of promotional items?
Promotional items are a cost effective way to keep your brand visible and memorable. Each time someone uses your branded product, it reinforces awareness and builds trust. They also create a positive impression of your business and can encourage loyalty among customers and staff.
Other key benefits include:
- Increased brand recognition as your logo is seen by new audiences
- Long lasting exposure compared with many other forms of advertising
- A useful and tangible way to thank customers or promote campaigns
- Strong return on investment through repeated daily use
Promotional items offer real value by combining visibility, practicality and longevity to help your brand stay front of mind.
Is there a minimum order quantity?
Yes. The minimum varies by product and is shown on each product page.
Do you offer eco friendly options?
Yes. Our range includes items made from recycled, organic or responsibly sourced materials, plus products designed for long term reuse.
I've never ordered promotional products before. Can your team help me?
Yes, of course. Our friendly team is here to guide you through every step of the process. We can help you choose the right products, prepare your artwork, and advise on branding options that suit your budget and deadline. You will receive a digital proof to approve before anything goes into production, so you can be confident your order will look exactly as you expect.
Do you offer fulfilment services?
Yes. We can store your branded merchandise and handle distribution on your behalf. Whether you need items sent to multiple offices, event locations, or directly to customers, our fulfilment service ensures everything is packed and delivered efficiently. This saves you time, reduces storage costs, and keeps your campaigns running smoothly.