About Us

Welcome to Promo Store, the UK's leading branded merchandise and promotional product provider! 

We’re passionate about helping businesses elevate their brand visibility through high-quality, customisable promotional products. 

Whether you want to make a statement at your next event, reward your team, or simply spread the word about your business, we have the perfect product.

With years of experience in the industry, we know what it takes to make your brand stand out, and our extensive range of promotional items ensures there’s something for every business, budget, and occasion. 

From corporate gifts to eco-friendly merchandise, we help you create memorable branding experiences that leave a lasting impact.

Our Mission and Vision

At Promo Store, our mission is simple: to empower businesses by providing top-notch promotional products that create lasting connections. Every brand has a unique story, and our goal is to help you tell it in the most creative and impactful way possible.

Our vision is to become the go-to partner for businesses across the UK seeking innovative promotional solutions. 

We’re committed to sustainability, innovation, and quality, ensuring that every product we offer not only meets your needs but also aligns with the values that matter to your business. 

Whether it’s through eco-friendly materials or sustainable production processes, we’re always looking for ways to make our products better for both your brand and the planet.

Our Product Offering

At Promo Store, we offer an extensive range of products that cater to every branding need. Our collection includes:

• Custom Apparel: From t-shirts to caps, we provide a wide array of customisable clothing that’s perfect for any event or giveaway. Whether it’s corporate uniforms or branded casual wear, we make sure your team looks sharp and professional.
• Office Supplies: Pens, notebooks, and USB drives are just the beginning. Our range of office supplies ensures that your brand is always visible in the most practical way. Perfect for trade shows, conferences, or office gifts.
• Eco-friendly Products: As more businesses turn towards sustainability, we’re proud to offer a variety of eco-friendly promotional products. From reusable coffee cups to recycled tote bags, our eco-conscious products help your brand shine while supporting environmental responsibility.
• Corporate Gifts: Show appreciation to your clients, partners, or employees with premium corporate gifts. From executive pens to high-end tech gadgets, our selection of corporate gifts is designed to leave a lasting impression.
• Tech Gadgets: Stay ahead of the curve with our tech-related promotional items. From branded power banks to Bluetooth speakers, our tech gadgets are not only practical but also perfect for modern marketing campaigns.

We pride ourselves on being able to offer something for every type of business. 

Whether you’re a startup looking to make a splash or an established brand aiming to reinforce your presence, we’ve got you covered.

Customer Service Promise

Your satisfaction is our top priority at Promo Store. We believe in delivering not just high-quality products, but also an unmatched customer experience. 

From the moment you land on our website to the day your products arrive, we’re here to make sure the process is as smooth and enjoyable as possible.

Our team of friendly, knowledgeable experts is always on hand to offer advice and answer any questions you may have. 

Need help choosing the perfect product for your campaign? 

Not sure how the branding process works? Our team is just a phone call or email away, and we’re dedicated to ensuring you get exactly what you need.

We also offer a range of flexible shipping options, including free delivery on all UK orders, ensuring your items arrive when and where you need them. 

We’re committed to getting your products to you on time, every time.

The Founder’s Story

Promo Store was founded with a simple yet powerful idea: that branded merchandise could help businesses connect with their customers in a meaningful way. 

Our founder, Inder Brar, had years of experience in the marketing and branding industry and saw first-hand the impact that promotional products could have when done right.

After struggling to find a supplier that offered both high-quality products and excellent customer service, Inder decided to create Promo Store – a company that would deliver on both fronts. 

Since then, we’ve grown into one of the UK’s most trusted names in branded merchandise, but we’ve never lost sight of our founding principles: quality, service, and innovation.

Why Choose Promo Store?

We understand that when it comes to promotional products, you have plenty of options. 

So why choose Promo Store? Here are just a few reasons:

• Expertise: With years of experience under our belt, we know what it takes to create branded products that get results. Whether you’re looking for a small batch of custom t-shirts or a full range of corporate gifts, our team of experts is here to guide you every step of the way.
• Quality: We work with only the best suppliers in the industry to ensure that every product we offer is of the highest quality. 
  From the materials we use to the printing processes we employ, we’re committed to delivering products that not only look great but also stand the test of time.
• Sustainability: We believe in doing our part for the environment, which is why we offer a range of eco-friendly products and use sustainable production practices wherever possible. 
• When you choose Promo Store, you’re not just promoting your brand – you’re also promoting a more sustainable future.
• Competitive Pricing: We understand that budget matters, which is why we offer competitive pricing across our entire range of products. We’re committed to delivering great value without compromising on quality.
• Instant Customisation & Transparent Pricing: We believe in putting you in control of your branding. Our innovative platform allows you to instantly customise a wide range of products, from notebooks to tote bags. Experiment with branding options, including print types and placements, all within an easy-to-use interface. No hidden fees – pricing is always displayed upfront, making it easier for you to make informed decisions.
• Effortless Ordering Process: We’ve streamlined the entire ordering journey to make it as easy as possible for you. From uploading your artwork and receiving visual proofs to final approval and secure payment, our process ensures a smooth experience from start to finish. If you need to reorder, our system saves all your order history and artwork, allowing for one-click repeat purchases.
• Over 20 Years of Expertise: With over two decades of experience in the promotional products industry, we know how to source the best merchandise and guarantee high-quality results. Our extensive knowledge ensures that you receive the best products and service every time.
• Live Pricing and Fast Quotations: We pride ourselves on offering real-time, live pricing, so you’ll always know exactly what you’re paying for. Need a custom quote? Our system instantly checks your artwork for printability, speeding up the process and helping you get what you need fast.

Commitment to Quality

At Promo Store, quality is at the heart of everything we do. We carefully select our suppliers and work closely with them to ensure that every product meets our exacting standards. 

From the stitching on a t-shirt to the print on a mug, we take pride in the details that make a difference.

All our products come with a satisfaction guarantee, to give you complete peace of mind. If something isn’t right, we’ll work quickly to fix it – no questions asked.

At Promo Store, we believe that businesses have a responsibility to give back to the communities they serve. 

That’s why we’re proud to be involved in a range of charitable initiatives and community projects.

We regularly donate a portion of our profits to local charities and non-profit organisations that are making a difference in the world. We’re particularly passionate about supporting causes related to education, environmental sustainability, and mental health.

Internally, we encourage our employees to get involved in volunteer work and offer paid time off for volunteering. 

Whether it’s participating in local clean-up efforts or mentoring young entrepreneurs, we believe in making a positive impact both inside and outside the workplace.

Shipping and Delivery Process

We know how important it is for your promotional products to arrive on time, which is why we’ve designed our shipping process to be as efficient as possible. 

Once your order is placed, our team gets to work immediately, ensuring that your products are processed, printed, and packed with care.

We offer free shipping on most orders within the UK, and our fast delivery options mean that you won’t be waiting long to get your hands on your branded merchandise. For larger orders or special requests, we also offer flexible delivery schedules to fit your needs.

Throughout the entire process, you’ll receive regular updates on the status of your order, including tracking information so you can follow your package every step of the way.

Customer Reviews and Testimonials

Don’t just take our word for it – here’s what some of our satisfied customers have to say:

“Promo Store was a pleasure to work with from start to finish. The team helped us select the perfect promotional products for our event, and the quality was excellent. We’ll definitely be coming back for future orders!”
– Sarah T., Marketing Manager

“Promo Store made the whole process easy and stress-free. The products were exactly what we wanted, and the team was very responsive throughout. It’s clear they care about delivering quality.”

– James K., Small Business Owner

Sustainability and Ethical Practices

At Promo Store, we’re committed to doing business in a way that’s good for people and the planet. 

We’re proud to offer a range of eco-friendly products, from reusable bags to biodegradable pens, and we’re always looking for new ways to reduce our environmental footprint.

We work with suppliers who share our commitment to sustainability and ensure that all our products are produced in ethical, fair-trade environments. 

When you choose Promo Store, you’re not just choosing high-quality promotional products – you’re choosing to support a more sustainable future.

Contact Us

We’re here to help! Whether you have a question about a product, need help with an order, or just want to chat about your branding needs, our team is ready and waiting to assist you.

You can reach us by:

• Phone: 0207 125 1322
• Email: sales@promostore.co.uk

At Promo Store, we’re passionate about helping businesses like yours succeed. Whether you’re a small start-up or an established enterprise, we’re here to provide the branded products that will help your brand grow. 

Thank you for choosing Promo Store – we look forward to helping you create something special!